Terminologies Used

Terminology	Meaning
Company	The company which runs Helga software.
Client	Clients are customers of the automobile company.
Department	Different  teams who work in different areas of the business. Example – Finance.
Role	The permissions assigned to a user by Helga Super Admin.
3rd Party Application	Software that has been developed by an outside company and is sold through a vendor.
Accounts Payable	Any unpaid balances that your company owes to vendors.
Accounts Receivable	Any outstanding balances that your customers owe to your company.
Actual Cost	The actual amount of money either paid for material or charged as labor, material, or overhead to a work order.
Aging	When assets are organized and sorted according to how long they have existed.
BTW	Dutch(NL) Term: Belasting Toegevoegde Waarde. This means Value Added Tax (VAT) in English.
Business To Business (B2B)	When the vendor and consumer are both businesses, not end consumers.
Business To Consumer (B2C)	When the vendor is a business and a consumer is the end consumer.
Cloud Computing	A process whereby users are connected to their ERP software via the Internet rather than to computer equipment at their location thus eliminating the cost and need to have the hardware infrastructure located and maintained at their site.
E-Commerce	The process by which goods and services are bought and sold via the Internet utilizing web sites that are virtual stores. Examples include businesses from banking to baked goods and everything in between.
Electronic Data Interchange (EDI)	EDI replaces paper mail, fax and email by electronically exchanging order and fulfillment/billing information in a standard format between trading partners.
Fixed Assets	Assets that are necessary for production, but that are not going to generate cash within a year. These include assets such as equipment, vehicles, buildings, and more.
General Ledger	A permanent, ongoing record that contains all of an organization’s financial transactions.
Implementation	The process of installing and configuring ERP software. This process involves installing, configuring, testing, training and preparing an organization for the change.
Key Performance Indicator (KPI)	An approach to helping a business achieve its goals through the development of agreed upon critical performance targets and the measurement of progress towards those targets. It can be, and often is, applied at every level of the business.
Liquidity	The degree to which capital can be turned into cash quickly.
Network Administrator	The person who is responsible for managing the computer network of a business, including its security and performance.
Opportunity Cost	The loss of potential gain from other alternatives when one choice is made.
Order Management	The process of fulfilling and tracking customer orders.
Part Numbers	Unique identifiers that identify every SKU.
Return On Investment (ROI)	A financial measurement that assesses how profitable investments are. This is calculated by dividing the expected return (profit) by the financial outlay.
Scheduling	The process of planning and arranging orders to maximize productivity, cost, and delivery times.
Six Sigma	An approach that is designed to improve quality and lower the number of defects. This approach aims for six standard deviations between the mean and the nearest specification limit in any process.
Software License	A way of granting multiple people access to the same shared software application.
Upgrade (Software)	The replacement of a software product with a newer, improved version.
User Interface (UI)	The way in which a software user is able to interact with a computer system.
VAT	English Term: Value Added Tax
VIN	Vehicle Identification Number (chassis number or frame number )
Car	Vehicle or automobile
Damaged vehicle	A vehicle with one or more optical or technical deviations from the original.
Municipal vehicle	This is a vehicle relating to or in use by a town or district or its governing body.
Company vehicle	A vehicle which an employer gives to an employee to use as their own, usually as a benefit of having a particular job, or because their job involves a lot of travelling. In the auto trade business this is usually a younger car or a car with additional or full options.